At Airports Direct (MK) Ltd, (referred to in this document as APDMK) we are committed to protecting your privacy and to developing technology that gives you the most powerful and secure online experience. You can travel through much of our site without giving us any information about yourself, but sometimes we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations. This privacy statement explains data collection and the use of such by APDMK.


APDMK grants you a non-exclusive license to access and use the content in this web site for your personal purposes. You may not reproduce or distribute any part of the content for any purposes without prior written consent.

Collecting your Personal Information

We may ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are opening a User Log In ID, accessing an existing account to amend an existing booking or booking a journey. Personal information collected by APDMK often is limited to e-mail address and password, but may include other information when needed to provide a service you requested.

For example: If you choose a service or transaction that requires payment, such as making a transfer reservation on-line, we will request personal information necessary for billing and fulfilment of the service, such as: name, address, contact information, journey details, telephone number and credit card number.

APDMK uses a username and password system to authenticate it’s users. When you first register to travel, your personal profile (Username etc) will be created. This log in (Username) ID will allow you to access your personal information held at APDMK at any time.

Use of your Personal Information

We use your personal information for the following purposes:

To make the site easier for you to use by not making you enter your personal information more than once.
To deliver services that you request or purchase.
To help us create and publish content most relevant to you.
To notify you of any new services from APDMK.
APDMK may disclose your personal information only if required to do so by law.

Newsletter Subscription

As you know, from time to time we will email you with the latest news and updates to make sure you don’t lose out on any offers or changes.

When booking a transfer with us either via telephone, email or online booking we may ask you for your email address. This automatically opts you in for our newsletter subscription.

We do make it easy for you to opt out. You can click on the link clearly highlighted at the bottom of the page, in any newsletter to cancel the subscription or you can email us to do this for you.

Control of your Personal Information

When you register, or otherwise give us personal information, APDMK  will not share that information with third parties without your permission. It will only be used for the purposes stated above.

Airports Direct (MK) Ltd may send out periodic e-mails informing you of technical service issues related to a product or service you requested. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

We may pass your personal information to, or allow access to your personal information by, third party service providers or organisations that in order to assist us in providing goods, services or information you request.

Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by logging on to the secure area of the site with your unique username and password. From there you can view and edit personal information you have already given us at APDMK.

Security of your Personal Information

APDMK strictly protects the security of your personal information. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission. Inside the company, data is stored in password-controlled servers with limited access.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your Passport and password, therefore you should not share these with others.

Your responsibilities 

When using this web site you agree:

Not to do anything which will or might damage, interfere with, disrupt access to, interrupt or impair the functionality of the material available on the site.

To be entirely responsible for and keep confidential any password used by you. You should change your password if you believe it’s no longer confidential.

Not to post, distribute or otherwise upload any defamatory, offensive, infringing, obscene, indecent or otherwise unlawful or objectionable material or information or send any chain letters, junk mail, ‘spamming’ material or any other form of bulk communication.

Not to threaten, harass, stalk, abuse, disrupt or otherwise violate the rights of others, including individuals’ privacy rights.
Not to make any unauthorised, false or fraudulent orders, reservations or request for services.
Not to obtain or attempt to obtain unauthorised access to any private or other customer account areas on the site.
To not do, cause or permit anything to be done that may infringe, damage or interfere with any intellectual property rights of APDMK or any of our associated companies or third parties.
Also, not to do anything that is otherwise unlawful or which may cause any liability to us.

If we consider that you have breached any of these terms and conditions or have otherwise demonstrated inappropriate conduct when using the web site we reserve the right to:

Warn you via e-mail to yourself and/or your internet service provider that you have breached these terms, and ask you to stop such conduct.

Delete any material or content which you may have posted without notice to you Terminate your account facilities and/or any other services provided to you by APDMK.

Take measures (including terminating, suspending or restricting your access) to prevent you from this web site
If your conduct on this web site causes us, or any associated company loss, damage or other costs, you shall be wholly responsible for reimbursing these costs.

Use of Cookies

When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies)

APDMK also uses cookies in connection with the use of your Traveller Profile.

If you choose to not have your browser accept cookies from the Airports Direct (MK) Ltd you will be able to view the text on the screens, however you will not be able to subscribe to the service offerings on the site.

APDMK’s use of personal information supplied by you is governed by our privacy policy. APDMK fully respects your rights to privacy and utilises the following practices in regards to any information we are provided with. In order to provide service to you as a customer of APDMK we may require you to provide certain information to us. Common items may include, but are not limited to, the booker and/or the passenger’s name, address, phone number and credit card details. By providing this information to Airports Direct (MK) Ltd, you are agreeing to allow us to utilise this information to complete all services you request us to.

Changes to this Statement

APDMK will occasionally update this privacy statement. When we do, we will also revise the ‘last updated’ date at the bottom of the privacy statement. For material changes to this Statement, APDMK will notify you by placing prominent notice on the Web site.

Airports Direct (MK) Ltd

33 White Alder,
Stacey Bushes,
Milton Keynes.
MK12 6HE
United Kingdom.

Company Registration No.5318754 (England and Wales)

Last Updated: 17/10/2019